Terms & Conditions

1. Scope and provider

These terms apply to ticket purchases for the RiddleAlley city trail “Mitte” on riddlealley.de. Provider: [company name / owner], [address], e-mail: hello@riddlealley.de.

2. What a ticket includes

One ticket entitles a team of 2–5 players to a single run of the “Mitte” trail: approx. 1.8 km, approx. 90 minutes, 8 riddles, played in a smartphone browser. In presale, the trail is playable from 20 November 2026.

3. Conclusion of contract

The contract is concluded via the checkout (Stripe Checkout): ticket selection, payment, order confirmation by e-mail. [Add detail on the order of payment and acceptance].

4. Prices and payment

A ticket costs €34.99 per team including VAT. Payment is handled by Stripe. [Add accepted payment methods].

5. Delivery and availability

Your personal game link is emailed on the morning of 20 November 2026 to the address used at purchase. The ticket is playable [add validity period, e.g. for 12 months] after issue. Requirements: a smartphone with a current browser and mobile data.

6. Right of withdrawal (consumers)

Consumers generally have a 14-day right of withdrawal for distance purchases. [OPEN DECISION: if you obtain explicit consent to immediate/scheduled provision of the digital service and the consumer waives withdrawal under § 356 (4) BGB, the right does not apply to that extent — have the final wording reviewed.]

Withdrawals are directed to: [name, address, e-mail].

7. Liability

Unlimited liability applies for intent and gross negligence as well as for injury to life, body or health. In case of simple negligence, liability exists only for breach of essential contractual obligations, limited to foreseeable damage typical for the contract. [Add: participation in the trail takes place in public space at the participant’s own risk].

8. Intellectual property

All trail content (story, riddles, texts) is protected by copyright. Purchase grants a simple, personal licence for one team; redistribution, reproduction or public display is not permitted.

9. Final provisions

German law applies. The European Commission provides an online dispute resolution platform: https://ec.europa.eu/consumers/odr/.

Note

The legally binding version of these terms is the German one at /de/terms.