Talk to us.
Questions about tickets, the trail or your team? Write to us — a real person answers, no bots in between.
hello@riddlealley.deWe usually reply within one working day.
- Tickets, refunds and presale orders
- Team access and game links
- Press, partnerships and city requests
Heads up: the Mitte trail launches on 20 November 2026. Presale tickets get their game link on launch morning.
Many answers already live here: Frequently asked questions